Question 1

What are the new survey modules?

Accepted Answer

This summer, we'll be rolling out student and employee survey modules to ParentPulse! Now, you can get rolling, automated feedback from your other key stakeholders as well. These modules are optional and can be enabled or disabled independently of the parent survey module.

Question 2

What kind of questions will be available?

Accepted Answer

We’re working with our world-class advisory team, our resident data scientist, and a few other specialists to derive our categories and benchmarked questions for the staff and student modules. Rest assured, these questions will be thoughtfully crafted, represent a variety of topics and designed to generate meaningful data. The beautiful part of using multiple ParentPulse modules is that many of our questions will be shared across stakeholder groups – for instance, you can choose a question about school safety and easily measure differences between parents, students and/or employees. Of course, we’ll continue to allow you to add custom questions as well!

Question 3

Will the employee surveys be similar to popular "workplace" surveys?

Accepted Answer

Yes! We'll provide standardized questions that will allow you to quickly measure your workplace culture and understand employee engagement and satisfaction. Of course, since we work only with private and independent schools, we also have the opportunity to help our Christian school partners measure the faith component and missional alignment – something that other "workplace" satisfaction surveys don't include.

Question 4

Will all of my results be displayed in the same place?

Accepted Answer

Yes! Your results – across all survey types – will be available through a single dashboard and user comments interface. You can view or export the aggregate data, or filter by any of the stakeholder groups.

Question 5

How do we import our contact data for students or employees?

Accepted Answer

We’ve revamped our import process to make it easier than ever to upload your data into our system. Now, each spreadsheet has a single row per student (each parent is listed on that row of data) – so a single import can take care of both parents AND students. (Going forward, we will also require student IDs – you can use whatever is generated by your student information system). Employee imports are even easier – just upload a spreadsheet with name, e-mail and cell phone number and you're ready to go!

Question 6

What if my students don’t have e-mail addresses or cell phones?

Accepted Answer

At launch, all of our surveys will be delivered in the same fashion as the parent surveys are currently –  e-mail and/or text message. This means that, generally speaking, our student survey module is designed primarily for middle school and up. We are actively looking at additional methods to survey younger age groups (or even provide links that students can access in class for surveys), but those functionalities will not be available until a later date.

Question 7

Can I change the frequency of surveys? Or the duration of the sequence?

Accepted Answer

Not yet! Over time, we plan on implanting more customization with our survey sequences. But, at launch, all of the survey modules will work the same – the surveys will be dripped out to respondents over the course of 90 days. Keep in mind, however, that the surveys CAN be started or paused independently of one another. You can choose, for instance, to run an employee survey sequence over the summer, but pause the parent sequence.

Question 8

What about one-time surveys?

Accepted Answer

Again, that’s on our roadmap! We plan on introducing single-send surveys (think exit surveys, basketball season wrap-up surveys, high school class surveys, etc.) in the next few months. If you have specific ideas or feature requests for this functionality, let us know ASAP!

Question 9

What is the cost?

Accepted Answer

Each additional survey module will cost $499 per 12-month cycle. To sign up for one or both modules, click here.

Frequently asked questions