Nov 1, 20236 min3-step recipe for addressing tough parent feedbackFeedback isn't always fun. Negative feedback can take the wind out of our sails. It can make us second-guess our decisions – or even our...
Sep 27, 20225 minFour questions every new school leader should ask their parentsLeading a private or independent school in today's educational climate is a challenge in and of itself. Entering into a new school as a...
Mar 22, 20226 minWhy faith-based and independent schools should care about Net Promoter ScoreYou've undoubtedly encountered the question in an e-mail or text. Or perhaps it's flashed across your web browser when you're signed in...
Aug 19, 20219 minThree reasons your school parents aren't giving feedback – and what to do about itIf you're an administrator at a private or independent school, you likely have paying customers. They're called parents. And just like...