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Anonymous School Surveys: Trust-Breaker or Truth-Teller?
You’re asking for feedback. But are you making it safe to be honest? The anonymity question isn’t just a checkbox—it’s a trust test. Here’s why the best feedback often comes without a name.
Apr 303 min read


3-step recipe for addressing tough parent feedback
Feedback isn't always fun. Negative feedback can take the wind out of our sails. It can make us second-guess our decisions – or even our...
Nov 1, 20236 min read


Four questions every new school leader should ask their parents
Leading a private or independent school in today's educational climate is a challenge in and of itself. Entering into a new school as a...
Sep 27, 20225 min read


Why faith-based and independent schools should care about Net Promoter Score
You've undoubtedly encountered the question in an e-mail or text. Or perhaps it's flashed across your web browser when you're signed in...
Mar 22, 20226 min read


Three reasons your school parents aren't giving feedback – and what to do about it
If you're an administrator at a private or independent school, you likely have paying customers. They're called parents. And just like...
Aug 19, 20219 min read
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